SMR - Journal Of Service Management Research

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Editorial Board

Managing Editors

Martin Benkenstein
University of Rostock
Chair for Service Management
Ulmenstr. 69
D-18051 Rostock / Germany
Phone: +49 381 4984376
Fax: +49 381 4984378
Email: martin.benkenstein@uni-rostock.de

Marion Büttgen
University of Hohenheim
Chair of Corporate Management
Schwerzstr. 42
D-70593 Stuttgart / Germany
Phone: +49 711 459-22908
Fax: +49 711 459-23288
Email: buettgen@uni-hohenheim.de

Editorial Board

Manfred Bruhn, University of Basel / Switzerland
Andreas Eggert, Paderborn University / Germany
Heiner Evanschitzky, Aston Business School / UK
Christiane Hipp, Brandenburg University of Technology / Germany
Helmut Krcmar, Technical University of Munich / Germany
Martin Matzner, Friedrich-Alexander University Erlangen-Nürnberg / Germany
Friedemann W. Nerdinger, University of Rostock / Germany

Advisory Board

Sabine Benoit, Surrey Business School / UK
Jörg Finsterwalder, University of Canterbury / New Zealand
Dwayne Gremler, Bowling Green State University / USA
Joachim Hüffmeier, TU Dortmund / Germany
Michael Kleinaltenkamp, FU Berlin / Germany
Werner H. Kunz, University of Massachusetts Boston / USA
Michael Leyer, University of Rostock / Germany
Peter Magnusson, Karlstad University / Sweden
Martin Mende, Florida State University / USA
Kathrin Möslein, Friedrich-Alexander University Erlangen-Nürnberg / Germany
Andy Neely, University of Cambridge / UK
Frank Piller, RWTH Aachen / Germany
Anat Rafaeli, Technion Haifa / Israel
Sven Tuzovic, QUT Business School / Australia
Florian von Wangenheim, ETH Zürich / Switzerland
Jochen Wirtz, NUS Business School / Singapore

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CoverSMR 01-2020 (bildschirmoptimiert)

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